We take your privacy seriously. Personal information is information from which your identity is apparent or can reasonably be ascertained.
This policy describes in general terms how we protect the privacy of your personal information, the types of personal information we collect, how it is
used and with whom your information may be disclosed to or shared with. This policy applies to individuals including our candidates, contractors,
clients, suppliers and others.
By providing us, with your personal information you are deemed to acknowledge and consent to the collection, use and disclosure as outlined in this
What personal information do we collect and hold?
Generally, if you are a client to our services, we may collect and hold information such as your name, address, telephone number, email address, and
other necessary information. This information is collected through our paper and electronic registration forms.
We may need to collect personal information from you for the purposes of supplying or offering our services to you. Also, the law may require us to
collect personal information from you.
Visitors to our website
When you visit our website, our web server automatically collects a limited amount of information essential for its operation. We do not automatically
gather any personal information from you when you visit our website, such as your name, phone number or e-mail address unless you supply it
Some of the information we collect does not identify who you are (e.g. browser type). Other essential information such as your computer's Internet
Protocol (IP) address may identify you depending on the naming standards followed by your Internet Service Provider. You may wish to ask them about
their policies and practices in this regard. We may also use code in our web pages to identify the link that you may have followed to arrive at our
website (e.g. a search engine link).
We may use a feature of your browser called a "cookie" to identify your computer to our servers. Cookies do not contain information by which we can
identify you personally.
Our website contains links to other sites. We are not responsible for the content of other websites and encourage you to make your own decisions
regarding their privacy policies and the accuracy, reliability and correctness of material and information found.
Use and Disclosure of your information
Generally we will use and disclose your personal information for the primary purpose for which we collected the information which is to provide or
offer our services to you and associated administration and risk management.
We may disclose your information to third parties in the course of normal business operations including but not limited to government authorities, our
insurers, affiliated services providers, persons acting on your behalf (such as your accountant or lawyer or employer), credit reporting agencies and
professional associations. We also may disclose your information where it is required or authorised by or under law.
If you are a client, we may use your information to perform credit checks on you to assess your commercial credit worthiness for the purpose of
assessing your Agreement and for the purpose of assisting in collecting overdue payments. We may also disclose your information to third parties such
as to a Credit Reporting Agency or to suppliers that assist us in collecting overdue payments.
Credit Reporting Agencies
If our services to you involve the provision of credit to you, we may check information you provide to us with a credit reporting agency to confirm the
completeness and accuracy of the information you have provided and to ascertain any relevant credit history you may have. We may also give information
about you to a credit reporting agency (such as information that you have applied for credit and about your performance of your payment obligations to
You can request a copy of any credit report we have obtained about you from a credit reporting agency.
We disclose personal information when we outsource certain functions. In all circumstances where personal information may become known to our
outsourced service providers, there are confidentiality arrangements in place.
Unless you ask us not to, we may use your personal information to provide information to you about other services which we or any of our related bodies
corporate may offer to you.
We take steps to safeguard personal information we hold from misuse, loss, unauthorised access, modification and disclosure.
We may need to keep records for a significant period of time. However, when we consider that information is no longer needed, we will take steps to
securely destroy the records or de-identify the information.
Personal information is stored in limited access servers and we operate data networks protected by industry standard firewall and password protection
systems. We maintain physical, electronic and procedural safeguards to protect the integrity and privacy of these servers and your information.
In addition, all of our staffs are trained on the importance of the protection of personal information and the steps they need to take to safeguard it.
Access and Correction
We aim to keep your personal information as accurate, complete and up to date as possible. We may contact you from time to time to verify your
information record. If at any time you would like to gain access to your personal information or you would like to have some information corrected
please contact us at the contact points below. Please note that we may charge you a fee where access is provided and we may refuse to provide access if
government legislation allow us to do so (such as due to commercial sensitivities).
If you wish to gain access to your personal information or make a complaint about a breach of your privacy or if you have any query on how your
We will respond to your query or complaint as soon as possible.